On an Xbox 360, open the Settings screen, select System, select Storage, and select Cloud Saved Games to configure cloud saving. You'll need an Xbox LIVE Gold or PlayStation Plus account to do this. The difference is that there's only one way to do this on each console. However, Xbox 360 and PlayStation 3 users have the ability to store their saved games in the cloud, too. Much of this article will be about PC game saves, because PC gamers have so much more flexibility. If you want to go back to a game in a few years - or if a new game comes out that uses old game saves, as the Mass Effect games did - your game saves will be saved and waiting for you online. You can start a game on one console or PC and continue playing it on another device, keeping your progress the entire way without having to ferry data back and forth on USB drives. This cloud syncing has other benefits, too. Just as you should back up your personal documents, you'll probably want to ensure your game saves are backed up so you won't lose your progress. It’s no big deal for them if your saves get lots, it’s business as usual.What would happen if your game console or PC died? Would you have to restart all the games you're playing from scratch? That could be extremely obnoxious, especially if you're playing a very long game and are deep into it. I feel that Valve just doesn’t care about that. And maybe several users reporting problems would have something in common. Of course, it’d be hard to diagnose by only looking at server-side logs, but it could give some information at least.
Steam has no logs to look at to diagnose the problem I’ve had, which means, it won’t be fixed, and you might be next hit by it. I'm sorry we can't be of more help with this specific issue.Īs you can see, Valve recommends you not to rely on Steam Cloud for your saves.Īnd it doesn’t care ab out edge cases like mine.
If you'd like to learn more about Steam Cloud, please see our Steam Cloud FAQ. In the future, I recommend backing up your saved games to an external drive before reformatting your operating system to prevent losing any saved data. However, since you recently reinstalled Windows any relevant logs local to your system have likely been lost as well. Here’s a message I’ve got from support: As stated, your cloud looks normal from our end so we would need the logs on your system to investigate the issue further. So, I contacted support, and found out that Valve doesn’t believe Steam Cloud to be a reliable service. Too bad for me! A lot of recent saves were lost, and I was stuck with an old save. Steam Cloud syncs your save games to Steam servers, and I relied on this feature and reinstalled Windows.
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