We both work, so it was great to have the flexibility of Tom being able to come to us on occasion. Your choice is to either do everything over the phone/email or or go to the branch in business hours. Going directly to a bank doesn’t fit our lifestyle.
Probably for the extra knowledge and Tom explaining it in a way that I can understand.įrom the beginning, we felt that Tom (& Rising Tide) were on our side and weren’t just trying to get a win for the bank. He and his wife Jenna have 2 young boys (Leo & Ned) – and after recently noticing that their bank hadn’t passed on as many rates cuts to existing clients as they do for new clients, reached out to Tom de Fegely at Rising Tide. Rising Tide client Will McLaughlin (age 33) fits right into that mould. Interestingly, it is the younger demographics who are more likely to seek help from a mortgage broker, with Generations X, Y and millennials seemingly having less of an affiliation with the bank (or ‘bank manager’) than our parents. Being a small business owner, it was a long process, but for Rising Tide nothing ever seemed to hard or an effort.’
‘the team have been brilliant with our home loan application working with us for over 12 months to get what we needed. Luke, a small business owner and client of Rising Tide provided this feedback on his recent 5 star Google review. In our experience at Rising Tide, we find that it is often the consistent service, tenacity to get the job done and choice of multiple lenders that provides our clients with the greatest confidence.
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